Privacy Policy

This is our Privacy Policy (the “Privacy Policy”), last updated on 3 February 2016. Please read it carefully, and please check this page regularly as we may update this Privacy Policy from time to time. Your continued use of the Service constitutes your acceptance of any such changes we make.

1. Introduction

To provide you with the Acast service (the “Service”), we, Acast AB, www.acast.com, Drottninggatan 82, 11136 Stockholm, Sweden (“Acast”, “we”, “us”, “our”), need to collect some personal information about you (meaning any information about you which is personally identifiable, generally referred to throughout this policy as “your information” or “your personal information”). This Privacy Policy is where we describe the information we collect, what we do with it, and how you can manage and control the use of your information. We also describe what a cookie is and which types of cookies we use. If you don’t agree with these terms, then please do not use the Service.

2. The information we collect

When you sign up for the Service, we may collect and process information about you which we need to provide the Service to you, like your name, password, e-mail address, date of birth, gender and location. We will also collect information you voluntarily add to your profile. If you connect to the Service using your Facebook credentials, you authorize us to collect your authentication information, such as your username, encrypted access credentials, and such other information that may be available through your Facebook account.

We also automatically collect certain information when the Service is used, including: (i) your interactions with the Service, including which podcasts you listen to and/or any transactions you carry out through the Service; (ii) technical data, which may include your IP address, network, language, operating system and Acast application version; and (iii) location information.

If you contact us, we may keep a record of that correspondence.

3. How we use the information we collect

We may use the information we collect, including your personal information, to: (i) improve your experience with the Service, for example by providing customized or localized content and/or advertising; (ii) ensure the correct functioning and running of the Service; (iii) develop new products and services; (iv) analyze your use of the Service, including your interaction with the application or website, advertising, third party services that are made available, linked to or offered through the Service; (v) if you are an existing user of the Service, to communicate with you for Service-related purposes, including promotional e-mails or messages for the same or similar services (where you have consented to being contacted for such purposes), and/or messages regarding material updates to any terms and conditions, this Privacy Policy or the Service; (vii) to carry out our obligations arising from any contracts entered into between you and us; and (vi) as otherwise stated in this Privacy Policy.

4. How we share the information we collect

We may share the information we collect, including your personal information, as follows:

i) We are building an interactive audio on demand Service that offers many ways to find, enjoy, and share content with others. We encourage our users to use the social functions of the Service, for example to explore who else is using the Service, and therefore parts of your Acast information may be publicly available to others by default, such as your name, profile picture, your friends on the Service and your activity.

ii) Acast enables you to share a particular item of content, for example part of a podcast, to third party services or other Acast users by using the Service’s share functionality. Please note that sharing of such content on a third party service (for example Facebook or Twitter) may be posted as activity on the Service and on the third party service. To share an individual item of content to a third party service, you’ll be prompted to enter your access credentials for that third party service. Acast may store your username and access token or similar credentials obtained from the third party service, so that you are able to share particular items of content, on that third party service, on an individual basis, without entering your access credentials again. You understand and agree that Facebook’s, Twitter’s or other third parties’ use of information they collect from you is governed by their privacy policies, and Acast’s use of such information is governed by this Privacy Policy.

iii) We may from time to time share your information within the Acast group as well as certain trusted business partners and third party service providers to enable them to perform functions and process user data on our behalf. Such processing of user data will always be subject to security and confidentiality obligations consistent with this Privacy Policy and applicable law.

Finally, we may also share your information to third parties for the following purposes:

  • if you have consented to us sharing your information in this way with carefully selected third parties whose products or services may interest you;
  • to allow a merger, acquisition, or sale of all or a portion of our assets;
  • to respond to legal process, if we believe in good faith that it is necessary to do so;
  • to comply with requirements of mandatory applicable law;
  • to protect the safety of any person;
  • to protect the rights and property of Acast, any user or a third party; and
  • to address fraud, security or technical issues;

5. Transfer of information we collect to other countries

Acast processes information about our users on servers located in a number of countries and Acast may subcontract processing to, or share your information with, third parties located in countries other than your home country, for example outside the European Union (“EU”).We maintain appropriate administrative, technical and physical safeguards to protect your personal information because we take the security of your information very seriously. We will take all steps reasonably necessary to ensure that your information is treated securely and is protected in accordance with this Privacy Policy.

6. Accessing and updating user information

You can access and amend some of the information we keep on you through your settings. To learn more about the information we store about you or to ask us any questions about your information, e-mail privacy@acast.com. We will respond within a reasonable period of time upon verification of your identity.

7. Information about cookies & similar technologies

What are cookies and similar technologies?

A cookie is a small file that we place on your computer, mobile phone, or other device when you visit our website to use the Service. The cookies we place will help us to recognize your device the next time you visit our platform. There are other similar technologies such as pixel tags, web bugs, web storage and other similar files and technologies that can also do the same thing as cookies; Acast uses the term "cookies" in this policy to refer to cookies and all such similar technologies that collect information in this way.

How we use cookies?

Cookies are necessary to allow us to operate the Service as you have requested. The cookies we set contain an anonymised identifier that enables us to recognize who you are, what you listen to via the Service and which country you are in when you use the Service. This information allows us to provide you with the Service in line with the choices you make. Our use of cookies means that, when you continue to use or come back to the Service, we will know your username and remember how you have customized the Service, and can remind you of podcasts you have listened to previously. We may also use cookies to serve you with advertisements that may be relevant to you and your interests. Cookies will remain on your device for 2 years from the date they are set. The table below explains some of the cookies we use and why we use them:

CookieNamePurpose
mixpanelmp_mixpanelMix PanelThis cookie helps us analyse anonymised user data to help us to improve our products. We never share this data with third parties.
_ga, _gatGoogle AnalyticsThese cookies help us collect information about how many people visit our website, where they visit the website from and which pages they visit. This enables us to better understand how our website is used and helps us to improve our service. All information collected is anonymous.

Manage your cookies

Most web browsers allow you to manage your cookie preferences. You can set your browser to refuse cookies, or delete certain cookies. Please note that if you choose to block cookies, your experience of the Acast Service may be impaired. Unless you have adjusted your settings so that it refuses cookies, our system will issue cookies when you log on to use the Service. For more general information about the use of cookies and how to manage them, please visit www.allaboutcookies.org, www.youronlinechoices.eu or www.aboutads.info/choices/.

8. Contact us

If you have any questions or comments about this Privacy Policy, please contact us at privacy@acast.com.