Organization:Bom Dia Market is an inviting corner market offering local and international beer and wine, freshly prepared foods, and thoughtfully sourced grocery and household staples. Bom Dia Market is setting a new standard in the service industry. Bom Dia Market is committed to valuing work-life balance, providing a living wage at all levels of the company, offering competitive benefits (including vacation time), and immersing employees in the intersection of local food lovers and food makers.
Topic:Creating Success by Focusing on Employees
Guest:Shivani Ganguly is the Proprietor of Bom Dia Market and the Principal at Friday Consulting. Previously, she led human resources, operations, and finance for startups and nonprofits. Shivani holds a BA from Stanford University, and an MBA from Presidio Graduate School.
Shivani Ganguly Twitterhttps://twitter.com/shivaniganguly
Take Away Quotes: “We think that great work places are really critical to the success of businesses overall. And we also, just at a base human level, want to make sure that the people we’re working with enjoy their work and are being paid equitably for it, and also have opportunities for growth and development.”
“There’s a real interest for our employees getting to know our customers. We have many, many regular customers; that’s a real cornerstone of our business. People who come in one or two times a day, and we’re a real regular part of their daily life. I think that a big part of that is not just our fantastic food, but it’s that personal connection with the employees who work there.”
“I think one of the biggest problems in the food industry is the culture that we see in kitchens, and that’s been something we’ve honestly struggled with over the past year or so. It’s often a very male dominated culture where people are expected to work for less than a living wage in a relatively unpleasant environment. We want to create this beautiful sustainably produced food and we’re not running our kitchens in that way. And I think that’s something that we as an organization are really tying to change.”
Resources:Bom Dia Markethttp://www.bomdiamarket.com/
Presidio Graduate Schoolhttp://www.presidio.edu